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Privacy Policy

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Privacy Policy – Madhurta Pathshala Foundation

Effective Date: 23/01/2026
Website: https://madhurta.org/

Madhurta Pathshala Foundation (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our learning platform.

 

1. Information We Collect

1.1 Personal Information

  • Name

  • Email address

  • Mobile number

  • Date of birth

  • Educational details

1.2 Account & Learning Data

  • Course enrollments

  • Exam attempts and results

  • Certificates issued

  • Comments, discussions, assignments

1.3 Payment Information

  • Transaction ID and payment status
    (We do not store card, UPI, or bank details. Payments are processed via secure third-party gateways.)

1.4 Technical Information

  • IP address

  • Browser and device details

  • Usage logs and analytics

 

2. How We Use Your Information

We use your information to:

  • Provide and manage courses, exams, and certifications

  • Process payments and issue certificates

  • Track learning progress and performance

  • Improve platform quality and user experience

  • Communicate updates, notifications, and support

  • Comply with legal and regulatory requirements

 

3. Cookies & Tracking Technologies

We use cookies to:

  • Maintain login sessions

  • Save user preferences

  • Analyze website traffic

  • Improve platform performance

You may disable cookies in your browser, but some features may not function properly.

 

4. Data Security

We implement reasonable technical and organizational safeguards to protect your data. However, no online system is completely secure, and we cannot guarantee absolute security.

 

5. How Our Course Providers May Use Your Information

5.1. Some universities, instructors, and partner institutions offering courses on Madhurta Pathshala Foundation may be required to conduct educational or academic research to improve learning outcomes or qualify for research funding.

Your course activities — including participation, exam performance, progress data, and comments — may be shared with course providers only for educational research, academic analysis, and course improvement purposes.

All shared data follows applicable research ethics guidelines and data protection standards. Course providers are strictly prohibited from using your data for unauthorized marketing or unrelated commercial activities. Where required, data may be anonymized or aggregated.

By enrolling in courses or exams on https://madhurta.org/, you consent to this use of your information.

 

6. Third-Party Services

We may share limited information with trusted third parties for:

  • Payment processing

  • Email/SMS notifications

  • Analytics and performance monitoring

  • Secure hosting services

We do not sell or rent your personal data.

 

7. Your Rights

You have the right to:

  • Access your personal data

  • Update or correct information

  • Request deletion of your data (subject to legal requirements)

  • Opt out of promotional communications

To exercise these rights, contact us using the details below.

 

8. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from minors.

 

9. Data Retention

We retain personal data only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

11. Refund & Returns Policy

No Refund & No Return Policy

All products and services offered on Madhurta Pathshala Foundation are digital in nature, including but not limited to:

  • Online courses

  • Mock tests and exams

  • Certification programs

  • Digital study materials

  • Downloadable content

Due to the nature of digital products and instant access, all purchases are final and non-refundable.

1. No Refunds

Once a payment is successfully completed:

  • ❌ No refunds will be issued

  • ❌ No cancellations will be accepted

  • ❌ No returns or exchanges are possible

This applies whether the course, exam, or content has been accessed or not.

2. No Exam Fee Refund

  • Exam and test fees are non-refundable

  • Failure to attend, incomplete attempts, or poor performance do not qualify for a refund

  • Technical issues from the user’s side (internet, device, browser) are not eligible for refunds

3. Duplicate / Accidental Payments

In case of a verified duplicate payment made for the same course or exam, we may review the case and provide:

  • Adjustment in future services or

  • Refund at our sole discretion (after verification)

4. Course Access & Validity

  • Course access duration is clearly mentioned on the course page

  • Access expires automatically after validity ends

  • Expired access is not eligible for refund or extension

5. Technical Issues

If you face any technical issue accessing content due to our platform:

  • We will provide support or alternative access

  • Refunds will not be provided

6. Policy Acceptance

By purchasing any course, exam, or digital service on https://madhurta.org/, you acknowledge that you have read, understood, and agreed to this No Refund & No Return Policy.

12. Contact Us

📧 Email: support@madhurta.org
🌐 Website: https://madhurta.org/